Terms of Service

Effective Date: August 23, 2026

These Terms of Service (“Terms”) govern access to and use of the SCPS Safety Program and its associated software, safety content, document-generation features, records, and support services (collectively, the “Services”) provided by Eric Muldrow Enterprises Inc., doing business as SCPS (“SCPS,” “we,” or “our”).

For purposes of these Terms, “Client” means the company, organization, or individual purchasing, accessing, or using the Services, including its authorized employees, agents, and representatives.

1. Nature of the Services

The Services are software-based resources designed to assist Clients in developing, organizing, maintaining, and documenting workplace safety programs and records.

The Services may provide OSHA-based safety content, regulatory references, selectable policy language, templates, document-generation features, training and qualification records, and other workplace safety information.

SCPS does not act as the Client’s employer, controlling contractor, competent person, qualified person, safety representative, engineer, attorney, industrial hygienist, medical professional, regulatory authority, or other person responsible for the Client’s workplace.

2. Client Responsibility

The Client remains responsible for workplace safety and compliance with applicable laws, regulations, contracts, and project requirements.

The Client is responsible for determining:

which safety requirements, programs, plans, policies, procedures, training, and records apply to its operations;
whether information entered into the Services is accurate and complete;
whether generated content accurately reflects its actual operations, hazards, exposures, equipment, employees, and workplace conditions;
whether employer-specific evaluations, determinations, procedures, assignments, or other actions are required; and
whether completed documents require modification, review, or approval before implementation or submission.

The Client must review completed documents and records before implementing, distributing, submitting, or relying upon them.

Use of the Services does not transfer or reduce the employer’s responsibility to provide a safe workplace and comply with applicable requirements.

3. OSHA and Regulatory Information

The Services may contain information based on or referencing Occupational Safety and Health Administration (“OSHA”) standards and other workplace safety requirements.

Regulations, standards, interpretations, and guidance may change. Information provided through the Services may contain errors, omissions, or outdated information and is not guaranteed to be complete, accurate, current, or applicable to every workplace, operation, industry, or jurisdiction.

Not every OSHA standard, written program, plan, policy, procedure, protective measure, training requirement, or recordkeeping requirement applies to every Client. Applicability depends upon actual operations, hazards, exposures, equipment, employees, work activities, locations, and other circumstances.

The Client is responsible for determining and verifying requirements applicable to its operations.

Use of the Services does not constitute OSHA approval, certification, endorsement, or a determination of regulatory compliance.

4. Safety Documents and Programs

The Services may assist Clients in creating company safety manuals, written safety programs and plans, site-specific safety plans, policies, procedures, and other workplace safety documents.

The Client is responsible for determining which documents and requirements are applicable and for ensuring that completed documents accurately reflect its operations and workplace practices.

Where an OSHA standard or other requirement requires a written program, plan, procedure, permit, assessment, inspection, evaluation, certification, or other action, merely generating or saving a document does not establish compliance with that requirement.

The Client remains responsible for implementation, administration, review, revision, training, inspections, evaluations, recordkeeping, and other applicable obligations.

5. Site-Specific and Employer-Specific Information

Certain safety requirements depend upon actual workplace or project conditions.

The Client is responsible for identifying actual hazards, work activities, equipment, exposures, subcontractor operations, emergency arrangements, owner requirements, general-contractor requirements, and other site-specific or employer-specific conditions.

SCPS does not independently inspect or evaluate the Client’s workplace through the Services.

The Client must review and modify generated documents as necessary to accurately reflect actual workplace and project conditions.

6. Safety Records, Training and Qualifications

The Services may allow Clients to create and maintain safety meeting records, training records, employee acknowledgments, orientations, qualification records, competent-person designations, qualified-person designations, authorized-person designations, and other workplace safety records.

The Client is responsible for the accuracy and completeness of information entered into these records.

Creating a training or acknowledgment record does not establish that an employee actually received, understood, demonstrated competency in, or successfully completed required training.

Where an applicable requirement calls for a competent person, qualified person, authorized person, designated person, registered professional engineer, or other person possessing particular qualifications, the Client is responsible for selecting and assigning appropriately qualified personnel.

A designation, qualification, training record, acknowledgment, or other record created through the Services does not constitute verification or certification by SCPS that an individual satisfies an applicable regulatory, contractual, or professional requirement.

7. Workplace Evaluations and Implementation

Documents and records generated through the Services do not replace workplace inspections, hazard assessments, exposure assessments, engineering evaluations, medical evaluations, equipment inspections, competent-person inspections, or other evaluations required by applicable standards.

SCPS does not inspect, monitor, or independently verify the Client’s workplace through the Services.

Creating, saving, printing, or exporting a document does not constitute implementation.

The Client remains responsible for implementing applicable safety requirements, including providing required training, supplying appropriate equipment and protective measures, conducting inspections and evaluations, maintaining records, assigning responsible personnel, and taking other actions required by applicable standards.

8. Client Information and Modifications

Documents and records generated through the Services depend upon information, selections, edits, and other input provided by the Client.

The Client is responsible for the accuracy, completeness, and appropriateness of that information.

The Services may allow the Client to edit regulatory information, policy language, procedures, responsibilities, values, frequencies, and other content. The ability to edit information does not mean that an underlying regulatory requirement is optional.

The Client assumes responsibility for modifications it makes and for ensuring that its final documents and workplace practices comply with applicable requirements.

9. Third-Party and Contract Requirements

Owners, general contractors, government agencies, insurers, customers, and other organizations may impose safety and documentation requirements beyond OSHA minimum requirements.

SCPS does not guarantee that documents or records generated through the Services will satisfy a particular contract, solicitation, owner, general contractor, insurer, government agency, prequalification system, or other third-party requirement.

The Client is responsible for identifying and satisfying applicable contractual and third-party requirements.

10. CSP Support

Where included with the Client’s purchase, CSP Support provides email-based workplace safety and compliance support from a Certified Safety Professional for the period stated with the purchased offering.

CSP Support may include assistance with:

identifying potentially applicable OSHA standards and requirements;
general workplace safety and compliance questions;
safety-documentation practices;
questions concerning use of the Services; and
general questions concerning safety-document requests from owners, general contractors, customers, insurers, or other parties.

CSP Support does not include legal advice, engineering services, medical services, industrial-hygiene services, representation before OSHA or another governmental agency, or certification or guarantee that the Client’s workplace or documents comply with all applicable requirements.

Unless separately agreed upon, CSP Support does not include on-site services, preparation of documents entirely on behalf of the Client, or formal regulatory interpretations.

CSP Support does not transfer the Client’s responsibility for workplace safety, regulatory compliance, or employer-specific decisions to SCPS.

11. Purchase and Refund Policy

The purchase price, included features, and included services are those presented to the Client at the time of purchase.

Purchase provides access to the Services and associated digital materials included with the purchased offering, subject to these Terms.

Where the purchased offering includes one (1) year of support from a Certified Safety Professional (CSP), the support period begins on the date of purchase and continues for one year. CSP support is provided by email and may include assistance with the implementation and use of the SafetyIntel safety program, safety and compliance-related questions, identification of potentially applicable OSHA requirements, review of safety documentation, and safety program recommendations. CSP support does not include on-site services, legal advice, representation before regulatory agencies, engineering services, industrial hygiene testing, medical services, or a guarantee or certification of regulatory compliance. Continued CSP support after the one-year period is not included unless separately purchased or agreed to in writing.

Due to immediate access to the software and digital materials, all sales are final and payments are non-refundable, except where required by applicable law.

The Client is responsible for reviewing the product description, included services, price, and these Terms before completing a purchase.

12. Document Storage and Retention

Unless expressly stated otherwise, SCPS does not store, retain, or manage completed Client-generated safety documents or records on its systems.

Documents and information may be maintained on the Client’s device or within storage methods selected by the Client.

The Client is responsible for saving, exporting, backing up, protecting, maintaining, and retaining its documents and records for any period required by law, regulation, contract, or company policy.

SCPS is not responsible for loss of documents or information resulting from the Client’s failure to properly save, export, back up, or maintain its records.

13. Intellectual Property and Permitted Use

The software, interfaces, document-building systems, original templates, organization, and original content made available through the Services are owned by or licensed to Eric Muldrow Enterprises Inc. d/b/a SCPS, unless otherwise indicated.

Subject to these Terms and the Client’s applicable license, the Client may use completed documents and records generated through the Services for its legitimate internal business, workplace safety, project, contractual, and compliance purposes.

The Client may provide its completed documents to employees, contractors, project owners, general contractors, insurers, governmental entities, and other parties where reasonably necessary for legitimate business or safety purposes.

This permission does not authorize resale or commercial redistribution of proprietary SCPS content, copying or reproduction of the underlying software, or use of proprietary content to create or operate a competing document-generation product or service.

14. Acceptable Use

The Client shall use the Services only for lawful purposes.

The Client may not attempt unauthorized access, interfere with operation of the software, unlawfully reproduce or redistribute proprietary SCPS content, use the Services for commercial resale, or falsely represent generated materials as approved, certified, or endorsed by OSHA or another regulatory authority.

15. No Compliance or Safety Guarantee

SCPS does not guarantee that use of the Services, implementation of a generated document, or use of any particular content will result in regulatory compliance or prevent workplace accidents, injuries, illnesses, fatalities, property damage, citations, enforcement actions, penalties, claims, or losses.

Compliance and workplace safety depend upon actual workplace conditions and the Client’s actions, supervision, implementation, and compliance with applicable requirements.

16. Disclaimer of Warranties

The Services and associated software, templates, documentation, regulatory information, and content are provided “as is” and “as available.”

To the maximum extent permitted by applicable law, Eric Muldrow Enterprises Inc. disclaims warranties, express or implied, regarding the Services or information provided through them, including implied warranties of merchantability, fitness for a particular purpose, accuracy, regulatory compliance, and uninterrupted or error-free operation.

The Client assumes responsibility for reviewing and verifying the accuracy and applicability of documents and information generated through the Services.

17. Indemnification

To the extent permitted by applicable law, the Client agrees to indemnify and hold harmless Eric Muldrow Enterprises Inc. d/b/a SCPS, its owners, affiliates, representatives, and service providers from claims, damages, losses, liabilities, costs, or expenses arising from or related to the Client’s misuse of the Services, inaccurate or incomplete Client-provided information, Client modifications to generated documents, failure to properly implement applicable safety requirements, workplace incidents, regulatory actions, or reliance upon generated documents without appropriate evaluation of actual workplace conditions.

18. Limitation of Liability

To the maximum extent permitted by applicable law, the total liability of Eric Muldrow Enterprises Inc. d/b/a SCPS for any claim arising out of or relating to the Services shall not exceed the amount actually paid by the Client for the applicable Services during the twelve (12) months preceding the event giving rise to the claim.

To the maximum extent permitted by applicable law, SCPS shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits or business interruption, arising out of or related to use of the Services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

19. Service Availability and Changes

SCPS does not guarantee uninterrupted or error-free access to the Services.

Features, content, templates, or services may be modified, updated, added, removed, suspended, or discontinued as reasonably necessary to improve functionality, maintain security, address regulatory changes, or otherwise operate the Services.

SCPS may update these Terms as its services, legal requirements, regulatory environment, or business practices change. Material changes may be communicated through the software, website, email, or other reasonable means.

20. Governing Law and Venue

These Terms shall be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

Any legal action or proceeding arising out of or relating to these Terms or use of the Services shall be brought in an appropriate state or federal court located in South Carolina, subject to applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

22. Entire Agreement

These Terms supplement any other applicable SCPS platform terms, purchase terms, privacy notices, and separately executed agreements.

Together, those terms constitute the agreement governing the Client’s use of the Services.

If another applicable SCPS term conflicts with these Terms concerning a matter specifically addressed here, these Terms govern with respect to the SCPS Safety Program.

23. Acceptance of Terms

By purchasing, accessing, or using the Services, or by affirmatively accepting these Terms when presented, the Client acknowledges that it has read, understands, and agrees to be bound by these Terms.

A person accepting these Terms on behalf of a company or organization represents that the person has authority to accept these Terms on behalf of that company or organization.