Safety Compliance Prevention Services
Safety Compliance Prevention Services
Terms of Service
Effective Date: August 23, 2026
These Terms of Service (“Terms”) govern access to and use of the Cleaning Operating System and its associated software, safety content, document-generation features, records, and support services (collectively, the “Services”) provided by Eric Muldrow Enterprises Inc., doing business as SCPS (“SCPS,” “we,” or “our”).
For purposes of these Terms, “Client” means the company, organization, or individual purchasing, accessing, or using the Services, including its authorized employees, agents, and representatives.
1. Nature of the Services
The Services are software-based resources designed to assist cleaning businesses in organizing, managing, and documenting their day-to-day operations.
The Services may provide tools for job management, estimating, scheduling, quality control, inspections, safe work practices, employee training and safety records, Safety Data Sheet (SDS) and chemical inventory management, corrective actions, and other operational and workplace safety activities.
The Services may include OSHA-based safety information, regulatory references, templates, document-generation features, training and qualification records, and other information intended to help the Client establish and maintain organized workplace practices.
SCPS does not act as the Client’s employer, cleaning contractor, controlling contractor, competent person, qualified person, safety representative, engineer, attorney, industrial hygienist, medical professional, regulatory authority, or other person responsible for the Client’s workplace or business operations.
2. Client Responsibility
The Client remains responsible for workplace safety and compliance with applicable laws, regulations, contracts, and project requirements.
The Client is responsible for determining:
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which safety requirements, programs, plans, policies, procedures, training, and records apply to its operations;
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whether information entered into the Services is accurate and complete;
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whether generated content accurately reflects its actual operations, hazards, exposures, equipment, employees, and workplace conditions;
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whether employer-specific evaluations, determinations, procedures, assignments, or other actions are required; and
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whether completed documents require modification, review, or approval before implementation or submission.
The Client must review completed documents and records before implementing, distributing, submitting, or relying upon them.
Use of the Services does not transfer or reduce the employer’s responsibility to provide a safe workplace and comply with applicable requirements.
3. OSHA and Regulatory Information
The Services may contain information based on or referencing Occupational Safety and Health Administration (“OSHA”) standards and other workplace safety requirements.
Regulations, standards, interpretations, and guidance may change. Information provided through the Services may contain errors, omissions, or outdated information and is not guaranteed to be complete, accurate, current, or applicable to every workplace, operation, industry, or jurisdiction.
Not every OSHA standard, workplace safety requirement, training requirement, recordkeeping requirement, or other regulatory requirement applies to every Client. Applicability depends upon the Client's actual operations, hazards, exposures, equipment, employees, work activities, locations, and other circumstances.
The Client is responsible for determining and verifying the requirements applicable to its operations.
Use of the Services does not constitute OSHA approval, certification, endorsement, or a determination of regulatory compliance.
4. Safety Documents and Programs
The Services may assist Clients in creating, organizing, maintaining, and documenting workplace safety and operational materials, including safe work practices, training records, safety records, SDS and chemical information, inspection and quality-control records, scheduling information, and corrective actions.
The Client is responsible for determining which documents, records, procedures, training, inspections, and other requirements are applicable to its operations and for ensuring that information entered into the Services is accurate and complete.
Where an OSHA standard, contract, customer requirement, law, regulation, or other applicable requirement requires a specific program, procedure, training, inspection, record, evaluation, or other action, merely generating or maintaining information through the Services does not establish compliance with that requirement.
The Client remains responsible for implementation, administration, review, revision, training, inspections, recordkeeping, corrective actions, and other applicable obligations.
5. Site-Specific and Employer-Specific Information
Certain safety and operational requirements depend upon the Client’s actual workplace, customer contracts, work locations, cleaning activities, equipment, chemicals, employees, exposures, and other site-specific or employer-specific conditions.
The Client is responsible for identifying actual workplace hazards, work activities, equipment, chemical exposures, customer requirements, emergency arrangements, and other conditions applicable to its operations.
SCPS does not independently inspect or evaluate the Client’s workplace through the Services.
The Client must review and modify generated documents, records, procedures, and other information as necessary to accurately reflect its actual workplace, customer, and operational conditions.
6. Safety Records, Training and Qualifications
The Services may allow Clients to create and maintain safety meeting records, training records, employee acknowledgments, orientations, qualification records, competency or designation records, and other workplace safety and operational records.
The Client is responsible for the accuracy and completeness of information entered into these records.
Creating a training or acknowledgment record does not establish that an employee actually received, understood, demonstrated competency in, or successfully completed required training.
Where an applicable requirement calls for a competent person, qualified person, authorized person, designated person, certified individual, or other person possessing particular qualifications, the Client is responsible for selecting and assigning appropriately qualified personnel.
A designation, qualification, training record, acknowledgment, or other record created through the Services does not constitute verification or certification by SCPS that an individual satisfies an applicable regulatory, contractual, customer, or professional requirement.
7. Workplace Evaluations and Implementation
Documents and records generated through the Services do not replace workplace inspections, hazard assessments, exposure assessments, equipment inspections, chemical evaluations, or other evaluations required by applicable standards, contracts, or workplace conditions.
SCPS does not inspect, monitor, or independently verify the Client’s workplace through the Services.
Creating, saving, printing, or exporting a document or record does not constitute implementation.
The Client remains responsible for implementing applicable safety and operational requirements, including providing required training, supplying appropriate equipment and protective measures, conducting inspections and evaluations, maintaining records, assigning responsible personnel, and taking other actions required by applicable standards, contracts, or workplace conditions.
8. Client Information and Modifications
Documents and records generated through the Services depend upon information, selections, edits, and other input provided by the Client.
The Client is responsible for the accuracy, completeness, and appropriateness of that information.
The Services may allow the Client to edit procedures, safe work practices, responsibilities, schedules, inspection criteria, training information, chemical information, and other content.
The ability to edit information does not mean that an underlying regulatory, contractual, customer, or workplace requirement is optional.
The Client assumes responsibility for modifications it makes and for ensuring that its final documents, records, procedures, and workplace practices accurately reflect its operations and comply with applicable requirements.
9. Third-Party and Contract Requirements
Owners, general contractors, government agencies, insurers, customers, property managers, and other organizations may impose safety, quality, training, documentation, or operational requirements beyond OSHA minimum requirements.
SCPS does not guarantee that documents, records, procedures, or other information generated through the Services will satisfy a particular contract, solicitation, customer requirement, owner requirement, general contractor requirement, insurer requirement, government requirement, prequalification system, or other third-party requirement.
The Client is responsible for identifying and satisfying applicable contractual, customer, regulatory, and third-party requirements.
10. CSP Support
Where support services are included with the Client’s purchase or separately purchased, support may provide assistance concerning use of the Services, general workplace safety and compliance questions, safety documentation practices, and questions concerning safety or operational requirements.
Support does not include legal advice, engineering services, medical services, industrial-hygiene services, representation before OSHA or another governmental agency, or certification or guarantee that the Client’s workplace, documents, records, or operations comply with all applicable requirements.
Unless expressly agreed otherwise, support does not include on-site services, preparation of documents entirely on behalf of the Client, or formal regulatory interpretations.
Support does not transfer the Client’s responsibility for workplace safety, regulatory compliance, contract requirements, or employer-specific decisions to SCPS.
11. Purchase and Refund Policy
The purchase price, included features, and included services are those presented to the Client at the time of purchase.
Purchase provides access to the Services and associated digital materials included with the purchased offering, subject to these Terms.
Where a purchased offering expressly includes support services, the applicable support period and scope will be those stated with the purchased offering. Support, where included, is provided by email and may include assistance with use of the Cleaning Operating System, safety and compliance-related questions, identification of potentially applicable OSHA requirements, review of safety documentation practices, and general safety-program questions.
Support does not include on-site services, legal advice, representation before regulatory agencies, engineering services, industrial hygiene testing, medical services, or a guarantee or certification of regulatory compliance. Continued support after any included support period is not included unless separately purchased or agreed to in writing.
Due to immediate access to the software and digital materials, all sales are final and payments are non-refundable, except where required by applicable law.
The Client is responsible for reviewing the product description, included features, included services, price, and these Terms before completing a purchase.
12. Document Storage and Retention
Unless expressly stated otherwise, SCPS does not store, retain, or manage completed Client-generated safety, quality, operational, employee, customer, or other business documents or records in its systems.
Documents and information may be maintained on the Client's device or within storage methods selected by the Client.
The Client is responsible for saving, exporting, backing up, protecting, maintaining, and retaining its documents and records for any period required by law, regulation, contract, customer requirement, or company policy.
SCPS is not responsible for loss of documents or information resulting from the Client's failure to properly save, export, back up, or maintain its records.
These two sections fit the Cleaning Operating System without promising CSP support that isn't included in the purchase.
13. Intellectual Property and Permitted Use
The software, interfaces, document-building systems, original templates, organization, and original content made available through the Services are owned by or licensed to Eric Muldrow Enterprises Inc. d/b/a SCPS, unless otherwise indicated.
Subject to these Terms and the Client’s applicable license, the Client may use completed documents and records generated through the Services for its legitimate internal business, workplace safety, project, contractual, and compliance purposes.
The Client may provide its completed documents to employees, contractors, project owners, general contractors, insurers, governmental entities, and other parties where reasonably necessary for legitimate business or safety purposes.
This permission does not authorize resale or commercial redistribution of proprietary SCPS content, copying or reproduction of the underlying software, or use of proprietary content to create or operate a competing document-generation product or service.
14. Acceptable Use
The Client shall use the Services only for lawful purposes.
The Client may not attempt unauthorized access, interfere with operation of the software, unlawfully reproduce or redistribute proprietary SCPS content, use the Services for commercial resale, or falsely represent generated materials as approved, certified, or endorsed by OSHA or another regulatory authority.
15. No Compliance or Safety Guarantee
SCPS does not guarantee that use of the Services, implementation of a generated document, or use of any particular content will result in regulatory compliance or prevent workplace accidents, injuries, illnesses, fatalities, property damage, citations, enforcement actions, penalties, claims, or losses.
Compliance and workplace safety depend upon actual workplace conditions and the Client’s actions, supervision, implementation, and compliance with applicable requirements.
16. Disclaimer of Warranties
The Services and associated software, templates, documentation, regulatory information, and content are provided “as is” and “as available.”
To the maximum extent permitted by applicable law, Eric Muldrow Enterprises Inc. disclaims warranties, express or implied, regarding the Services or information provided through them, including implied warranties of merchantability, fitness for a particular purpose, accuracy, regulatory compliance, and uninterrupted or error-free operation.
The Client assumes responsibility for reviewing and verifying the accuracy and applicability of documents and information generated through the Services.
17. Indemnification
To the extent permitted by applicable law, the Client agrees to indemnify and hold harmless Eric Muldrow Enterprises Inc. d/b/a SCPS, its owners, affiliates, representatives, and service providers from claims, damages, losses, liabilities, costs, or expenses arising from or related to the Client’s misuse of the Services, inaccurate or incomplete Client-provided information, Client modifications to generated documents, failure to properly implement applicable safety requirements, workplace incidents, regulatory actions, or reliance upon generated documents without appropriate evaluation of actual workplace conditions.
18. Limitation of Liability
To the maximum extent permitted by applicable law, the total liability of Eric Muldrow Enterprises Inc. d/b/a SCPS for any claim arising out of or relating to the Services shall not exceed the amount actually paid by the Client for the applicable Services during the twelve (12) months preceding the event giving rise to the claim.
To the maximum extent permitted by applicable law, SCPS shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits or business interruption, arising out of or related to use of the Services.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
19. Service Availability and Changes
SCPS does not guarantee uninterrupted or error-free access to the Services.
Features, content, templates, or services may be modified, updated, added, removed, suspended, or discontinued as reasonably necessary to improve functionality, maintain security, address regulatory changes, or otherwise operate the Services.
SCPS may update these Terms as its services, legal requirements, regulatory environment, or business practices change. Material changes may be communicated through the software, website, email, or other reasonable means.
20. Governing Law and Venue
These Terms shall be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.
Any legal action or proceeding arising out of or relating to these Terms or use of the Services shall be brought in an appropriate state or federal court located in South Carolina, subject to applicable law.
21. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
22. Entire Agreement
These Terms supplement any other applicable SCPS platform terms, purchase terms, privacy notices, and separately executed agreements.
Together, those terms constitute the agreement governing the Client’s use of the Services.
If another applicable SCPS term conflicts with these Terms concerning a matter specifically addressed here, these Terms govern with respect to the Cleaning Operating System.
23. Acceptance of Terms
By purchasing, accessing, or using the Services, or by affirmatively accepting these Terms when presented, the Client acknowledges that it has read, understands, and agrees to be bound by these Terms.
A person accepting these Terms on behalf of a company or organization represents that the person has authority to accept these Terms on behalf of that company or organization.